Yesterday was my first time flying on Japanese Airlines (JAL) and it was by far the best airline I have ever flown. The only thing that I can say I like better on other airlines are the seats on Midwest . . . all of their seats are the big first class size seats and two per aisle instead of the normal three you generally find in economy. As my flight was leaving the counter staff that helped us board the flight, all 13 of them instead of the normal 4 or 5, came out and were on the ground and waved to our plane as we left. There are also more stewardesses on the plane, you have more movie options (like 8 in economy) that are continually running, better meals and drink options, and if you ever want anything they will get it for you.
JAL is just a better airline because the customer service is just better. This is also true with Japanese businesses in general. You would never have the disgruntled employee who does not even look at you or acknowledge you while they are ringing up your stuff in the process of having a conversation with another co-worker only to stop and tell you the total amount you owe. Even those at the Wal-mart owned Seiyu maintain a higher standard then most American businesses, but it is really low in comparison to other Japanese stores. It rather interesting that most Japanese do not like Seiyu for the reason that they place a lower value on its employees and its customer service.
Anyways, the better customer service does come at a price, but the ticket I got was pretty cheap. Even if JAL were a $100 or so more then another ticket I would still choose JAL.
Its weird to be back in Japan. Most of the people who lived in my dorm are gone and some are leaving today to go north to go skiing.
Wednesday, January 2, 2008
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